On the Run prompt, type 'dxdiag' then click OK.Thank you for posting on the Intel® communities.īased on the scenario that you are experiencing and to better assist you please provide the following reports and information to continue. If anyone has any experience with this I could really use some help. I've tried both the Windows 10 Display Settings, Intel Iris Graphics Control Panel, Intel Graphics Command Centre (which does not have a multiple display option, even though it sees all 3 screens), and also the Nividia Control Panel to try to get the desktop to either extend, clone, and just be Active, but all permutations and combinations did not change alter the setting 'Disconnect this display' on the 2nd monitor. The Intel can see both monitors, but I just cannot get the 2nd monitor off of 'Disconnect this display' menu option. If I unplug the monitor that is working from the Dock, the 2nd monitor will actually start up, and the Intel will start up what was the 2nd monitor, now as the 1st monitor.

I've ran the options so that the laptop screen is on Disconnect, so I'm running solely off one Samsung monitor, but when I try to extend the display to the 2nd monitor, the 2nd monitor still stays on 'Disconnect this Display'. So the monitors are running off the Intel, and I can get any combination of one monitor and/or the laptop screen, however the 2nd monitor continually is in 'Disconnect this display' option mode.Įven when I attempt to change the option for the 2nd monitor, it will not change.

The monitors are recognized by the Intel Iris Plus Graphics Card. All cables have been tested and swapped individually. All monitors have been tested and swapped individually. I have two (2) Samsung S27D850 monitors attached to the Dock by DVI cables. I have the following setup: HP ENVY 17-cg008ca FHD Laptop comes with Nividia GeForce MX330 and also Intel Iris Plus Graphics the monitors are running off the Intel Iris Plus Graphics I have the laptop running through an HP Thunderbolt Dock 120W G2, that has two (2) DVI ports in the back. I haven't been able to set up a multiple monitor display with my laptop.

Intel iris plus graphics